RTA Offices in Dubai and Services
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Overview
Founded in 2005, the RTA offers services such as vehicle registration, granting driving licenses, providing public transportation, upkeep of roads, etc.
This article explores the role and functions of the RTA offices in Dubai to provide you with all the necessary details.
What Does the RTA Provide?
What are the Types of RTA Offices in Dubai?
1. RTA Headquarters, Dubai
The RTA headquarters in Dubai is located beside the Emirates metro station at Al Garhoud. The building is an architectural wonder with 22 stories, state-of-the-art technology, and a beautiful landscape. This office is primarily responsible for policy-making, strategizing, and managing the city’s traffic & public transportation system to make your travel smoother and safer.
2. Customer Happiness Centers
As part of the UAE government’s digital governance mission, the RTA has opened several customer happiness centers. These centers are spread across Dubai City. They provide a range of automated services without any human intervention using smart devices. Customers can enjoy instant access to the RTA’s services. They also benefit from the online platform’s support & guidance for all their queries.
The services offered by the customer happiness centers include vehicle registration & renewal, issuing & renewing driving licenses, payment of fines, transfer of ownership of vehicles, and status checks, among others.
3. Specialized Centers
The RTA has specialized centers in Dubai to cater to certain specific requirements and services. These centers are equipped with specialist staff members with the requisite expertise & experience to handle complex tasks.
For instance, an entrepreneur who wants to start a business venture related to transportation can approach these centers to obtain a trade license in the shortest possible time. A transportation company can get its fleet of trucks registered in one go at any of the specialized centers.
List of the RTA Offices in Dubai With Contact Details
RTA Headquarters – Al Garhoud
Street – 5 Marrakech St – next to Emirates Metro Station – Dubai – United Arab Emirates
+971 800 9090
Customer Happiness Center- Al Manara
Dubai Municipality, Al Manara Center, Sheikh Zayed Rd Near Noor Bank Metro Station, Dubai, United Arab Emirates
+971 800 9090
Customer Happiness Center – Deira
Behind Dubai Police General H.Q – Al Quds St, Dubai, United Arab Emirates
+971 800 9090
RTA Customer Happiness Center – Al Twar
Al Twar, Near Dubai International Airport
+971 800 9090
8 am to 7:30 pm, Monday to Thursday
RTA Customer Happiness Center – Al Kifaf
Al Kifaf, Near Grand Hyatt Hotel
+971 800 9090
8 am to 7:30 pm, Monday to Thursday
RTA Customer Happiness Center – Al Barsha
Al Barsha 1, Opposite Dubai World Trade Centre
+971 800 9090
8 am to 7:30 pm, Monday to Thursday
What are the Services Provided by the RTA Dubai?
Issuance and Renewal of Driver’s License: People can apply for learning and driving permits at the RTA offices. They can also apply for the renewal of these permits.
International Driving Permit: The RTA Dubai also issues the international driving license and transfers the driver’s license from Dubai to any other Emirate.
Vehicle Registration and Renewal Services: Citizens and residents can register their vehicles and also renew their registration at the RTA offices
Issuance of Parking Permits: Vehicle owners can obtain parking permits at the RTA offices
Payment of Traffic Fines: Any fine or penalty due to traffic violations can be paid at your nearest RTA office
Granting of Trade Licenses: Businesses can apply for NOCs, apply for a new trade license, or renew/cancel the existing license in case of infrastructure projects.
Public Transport Services: The Dubai RTA also oversees public transport services such as bus, tram, metro, taxis, and marine transportation
Advertising Services: Businesses and institutions can advertise their services or lease commercial spaces in buses, trams, and metro stations by obtaining a permit from the RTA
Registering and Re-registering Your Vehicles with RTA
- Visit the official website of the RTA and sign in to your account.
- Start your application process on the new page. Provide the necessary information and upload the supporting documents.
- Complete the application procedure and pay the prescribed fees online.
- The new vehicle license card, number plate, and expiry stickers shall be issued upon successful payment of registration fees.
- The vehicle registration process can be done by making a personal visit to the nearest customer happiness center. The staff deputed at these centers will provide the necessary support and guidance for vehicle registration.
Renewal of Vehicle Registration
Vehicle registration in Dubai has to be renewed every year. The RTA offers a grace period of one month after the expiry of the registration by charging additional fees.
The vehicle owners must settle all their pending fines and black points (if any) before they apply for a renewal of registration. Cars older than three years have to be tested at any of the RTA-approved testing centers.
The renewal of registration can be made through the RTA website, the RTA mobile application, approved vehicle testing centers, or the customer happiness centers. After you complete the renewal process and pay the fees, you will be issued a new license card number and expiry stickers.
Check Vehicle Registration Via the RTA
Visit the official website of the RTA
Click on the ‘Check Vehicle Expiry’ tab
Enter your vehicle license plate number to find out the exact date of expiry of registration
Frequently Asked Questions on the RTA offices in Dubai
The RTA offices in Dubai are usually located near bus stops or metro stations. You can do a simple Google search for the nearest RTA office. The official website of the RTA also contains a list of all its offices under the ‘Contact Us’ section.
The RTA offices in Dubai provide services under three main categories :
(i) vehicle owners
(ii) public transportation
(iii) business & corporate services.
Please visit the RTA website for further details under any of these categories.
The RTA office Dubai timings typically depend on the type of office. The headquarters is open from Monday to Thursday between 7.30 am to 3.30 pm and on Fridays between 8 am to 12.30 pm. The customer happiness centers are open from Sunday to Thursday between 8 am to 7.30 pm.
