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HISTORY OF DEPENDABILITY

Our History & Purpose

Unlike other insurance providers, and We at Prominent Insurance broker works for you rather than an insurance company. Brokers use their professional knowledge and experience to help you properly assess your insurance needs, shop for the best value in insurance coverage and help you in the event of a claim.

Many brokers will help you with a quote on line or over the phone, but personal consultations are encouraged, to answer any questions you may have, ensure there are no misunderstandings and no detail is overlooked.

What Prominent Insurance Brokers Do?

There is NO EXTRA COST to you for all the services that we provides.
  • Assessing your individual needs and obtaining quotes. Depending on the property, vehicle or business being insured, this might include performing an insurance valuation, taking photographs or obtaining an inspection report
  • Comparing the coverage of different insurers to get you the best rates and conditions in an unbiased manner and making recommendations.
  • Searching for opportunities to reduce overall premiums by combining different types of insurance for discounts.
  • Explaining premiums, terms, conditions and any small print that you don’t understand.
  • Providing administrative follow-up, such as mortgage changes, certificates of insurance.
  • Providing advice and revisions at policy renewal or mid-term if material changes are necessary, such as a move or the sale of an asset.
  • Being available to answer questions after purchase. We are well established in UAE setting and insurance is our primary business.
  • Ensuring claims are fairly handled. We help you with the process and ensure a fair and speedy settlement. PIB makes a positive difference to an insurer’s payout in a substantial number of claims.

Our Vision

We at Prominent Insurance Brokers strongly believe that our vision and values make us one of the leading players in the UAE’s insurance brokering market by providing sound and professional advice to our clients as well as providing ultimate customer service and risk management solutions that go beyond the insurance policy itself.

A company’s vision and values are more than just words on paper – they’re a promise. This is a promise both for what the company delivers today and what it can provide you for many years to come. To act with integrity, to embrace diversity, to listen, educate, and learn, to provide solutions, generate positive energy, and to support everyone every day. We aim to be the insurance broker of choice, committed to educating, serving, and protecting families and businesses with the right insurance policies at the right price.

Our Values

  • Respect - Our clients and each other are treated with gratitude, dignity, and courtesy.
  • Integrity - Transparency means conducting ourselves ethically and honestly in everything we do.
  • Teamwork - We produce greater results when we combine our individual strengths.
  • Professionalism - We treat our clients and other businesses with respect, honesty, and responsibility.
  • Fun & Humor - Our goal is to create a friendly work environment where people enjoy being part of a team that makes a difference.
  • Commitment - With each client, we anticipate their needs, and will be honest with all details, terms, and conditions.

Our Mission

The mission of PROMINENT INSURANCE BROKERS is to provide quality and professional service to clients in a highly responsive and dedicated manner. To attain these goals, PROMINENT INSURANCE BROKERS conducts its business with a commitment to total quality and dedication to continually improve on products and services to satisfy its clients. We at PROMINENT INSURANCE BROKERS are passionate about doing business in a responsible manner.

A significant factor of our approach towards our clients is to be considered about the community we are working in and to have a positive impact on different aspects of people’s livelihood. Our core corporate social responsibility is to improve our colleague’s work and livelihood environment to enable them reflect the same engagement level with our community.

WE HAVE THOUGHTS

The Broker Advantage

Choice

Choice

Brokers have access to a wide selection of some of the best insurers in the country, most of whom do not sell directly to the public. Once a broker has properly assessed your individual insurance needs they do the shopping for you, to find you the right coverage at a competitive price
Flexibility

Flexibility

Most people prefer to have a face-to-face conversation with a broker to discuss coverage, at least at the outset. For most of your dealings with a broker you can communicate in whatever way you are most comfortable with, or that fits into your busy life, such as telephone or email.
Advocacy

Advocacy

If you have to make a claim, your broker is there to ensure that you receive fair and prompt payment, to get you back to normal. In the event of a dispute, your broker will act as your advocate with the insurance company. Experience has shown that a broker’s knowledge and contacts can often help settle a disputed claim. The disappointment of a refused claim lasts much longer than the satisfaction of having saved a few dollars.
Transparency

Transparency

It doesn’t cost you any extra to use the services of a broker. Brokers are paid a commission by any insurance company they place your business with, there is no financial incentive for them to pick one over another. What’s more, they are completely open about their transactions and encourage you to ask them about their remuneration.
Advice

Advice

Brokers are licensed professionals. They bring their experience and judgment to their role as your personal insurance adviser. Most important, they are free to make impartial recommendations. Their first and only responsibility is to serve your interests, so it’s advice you can trust.
Trust

Trust

Insurance brokers work to a principle of utmost good faith. Your insurance broker puts your interests first, before those of the insurance companies they deal with. Buying from a broker means you can buy with confidence knowing that the recommended coverage is right for your particular needs. A broker’s advice is independent of any insurance company, so their recommendations are always in your best interests.
Knowledge

Knowledge

Brokers are a wealth of knowledge on all aspects of insurance and other preparedness. They know how to ensure that you get all applicable discounts on the insurance you buy. They are experts at risk assessment and how to properly protect you and your family’s interests with respect to Auto, Home and Business coverage. Professional education is ongoing and put to use on a daily basis, so you can rest assured that the coverage you receive is the coverage you need.
Responsibility

Responsibility

Brokers act as a local resource centre for safety information and crime prevention. Brokers are part of your community's emergency response team. They will be among the first to respond to your needs in the event of a catastrophe in your community. Buying from a broker means you are investing in your own community.

Frequently Asked Questions

The bottom line is that we handle a lot of insurance and have thousands of satisfied customers! Our scale provides us with many partnerships and bargaining power with the UAE’s leading insurers as well as bulk discounts for you, the customer! We can help you share in our success!

It can be daunting or impossible for some to navigate the internet, but don’t worry we’re happy to walk you through the process. Feel free to contact us!

If your cars are due for renewal at the same time, we’ll be able to negotiate a group discount for you. Perhaps you can get together with a few co-workers, and we can do something very special for you.

Changing your policy wouldn’t be a problem if you let us know. For our clients, we’ll even provide this service for free. Our team will let you know if your premium changes.

We can cancel your policy and get you a partial refund if you haven’t made a claim. There may be an administration fee associated with each insurance company’s refund policy.

You can reach our claims department at any time. We strive to keep you informed throughout the claims process.

Some policies include named drivers, so you should check yours.

We know that times are fast nowadays, which is why we are committed to delivering at speed yet without rushing. Our response times are tight, but if you’re in a hurry and need something “incredibly fast” we’ll try to accommodate.

Paying for and arranging your insurance could not be easier. You can pay by credit card or cash. If you prefer to pick up your insurance documentation in person from our offices, we will be happy to meet with you and take your payment: however, if you prefer your paperwork to be delivered to you, payment must be made before the policy documents are sent. Please also be aware that some banks make a small charge for payments made by credit card: don’t worry, if this applies to you, we will let you know beforehand.

As a Dubai-based company, we can deliver and issue policies across the UAE. Visit our contact page at www.pibsecure.com to get more information

Health insurance is designed to protect you against the unexpected. While pregnancy can, of course, fall into this category, it is a condition that must be disclosed to your insurers whenever you learn of the news!

Oman is the only country where we provide fully comprehensive car insurance coverage. It’s a good idea to check your policy schedule for other GCC countries, but it’s unlikely to happen unless you specifically request it.

It is common for people to forget about their insurance until the last minute or to have little time to arrange it, and we’re sure you’re no exception. We’re here to help, we want to make it easier for busy people like you to save time and money at PIB

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